![Frequently Asked Questions on 1win in Canada](https://1wins.ca/wp-content/uploads/2024/07/FAQ-main.png)
FAQ
1win is a top site where any player will find entertainment to their liking. Of course, in the process of using the company’s services, many questions arise – the most frequently asked of them are collected here. Check out the document to be fully prepared to play with 1win.
Betting in 1win
![Frequent questions about betting on 1win](https://1wins.ca/wp-content/uploads/2024/07/FAQ-Betting-1.png)
How to bet on sports?
To place a bet, the user must sign up or log in to the site and make a deposit. Then you need to select a specific sport, championship, team, and desired market. At the final stage, indicate the bet amount and confirm the action.
What are the conditions for players to place a bet in 1win?
There are two crucial rules to make bets: the player must be of legal age in the country of residence and have a registered and verified account on the site.
What sports are available for betting on 1win?
1win offers over 20 sports; users can bet on football, ice hockey, tennis, basketball, etc. The company also often offers exotic options such as kabaddi and lacrosse.
Is it possible to bet on eSports with the bookmaker?
Yes, the bookmaker accepts eSports bets. Players can bet on CS:GO, LoL, and other games. In total, the company offers about 10 options.
What are the betting limits in 1win?
The minimum bet is C$1, and the maximum sum you can bet is set individually for each outcome.
![Account questions on the 1win website](https://1wins.ca/wp-content/uploads/2024/07/FAQ-Account.png)
Account questions
How to create an account with the sportsbook?
Registration takes no more than a minute. You need to open a website or mobile app and click Register. Then choose a Quick method or link your social media, fill in the requested information, and confirm the account creation.
How to open another account?
A player can register only once, and he/she is not allowed to create a new account. For such a violation, the bookmaker may ban the user, as well as all his/her accounts, winnings, and bonuses.
How to pass account verification on 1win?
To do this, you need to send a message with photos of your ID and other necessary documents to the email address indicated by the bookmaker. The security team will get in touch with you before the first withdrawal.
How to restore access to your 1win account if you forgot your password?
Click Login in the upper right corner and look for a link called Forgot password in the pop-up window. After that, you should enter the email or phone number associated with the account, request the code, enter it in the appropriate field and change your password.
How to change personal data in a profile?
To do this, go to the personal account, press the person icon, and select Settings. After that, enter the necessary data and tap Save.
Deposits and Withdrawals
![Questions about deposits and withdrawals on 1win website](https://1wins.ca/wp-content/uploads/2024/07/FAQ-Deposits.png)
What deposit and withdrawal methods are available on 1win?
To top up your account, you can use bank cards: Visa and Mastercard. It will also be possible to deposit money through Perfect Money, Astropay, and Neosurf. The company also allows the use of cryptocurrencies (BTC, ETH, etc.). To withdraw funds, you can use Visa, Perfect Money, Webmoney, and crypto-wallets.
What is the minimum deposit and withdrawal amount in 1win?
The minimum deposit amount is C$5. The minimum withdrawal is C$20.
What currencies are supported by the company?
The bookmaker accepts euros, US dollars, Canadian dollars, Indian rupees, Brazilian reals, and over 20 other currencies.
What is the commission for deposits and withdrawals?
The bookie does not take money from gamers for replenishing the account and withdrawing. Only payment systems and banks may charge a commission, so it is necessary to read the terms of the chosen payment system.
What is the transaction processing time on 1win?
Funds are credited to the balance immediately. Withdrawal speed depends on the amount you want to cash out. Large withdrawals can take up to 3 business days. Time may increase depending on the bank and payment system. However, usually, all transactions are processed within 1-60 minutes.
![Questions about Casino on 1win](https://1wins.ca/wp-content/uploads/2024/07/FAQ-Casino.png)
Casino
What games and slots are available on 1win?
Users can play hundreds of table games like baccarat, blackjack, poker, roulette, craps, and game shows in standard and live mode with real dealers. Moreover, 1win offers a collection of about 9,000 slots among which there are gaming machines with risk rounds, built-in bonuses, Megaways, and other exciting options.
What types of roulette and card games are available on 1win?
On the site, you can play table games with artificial intelligence or real croupiers. There are about 200 versions of roulette, including the most famous ones such as American and European. Among card games, the most popular are baccarat, poker, blackjack, and andar bahar.
How can I find out about new games and slots available?
To do this, go to Casino and press New under the search bar. The site will filter the games and show you all the latest novelties.